09bet Terms and Conditions
Please read these terms carefully before using the 09bet platform. This document serves as a legal agreement between you and 09bet.
1 General Terms
These terms and conditions ("Terms") apply to the use of the 09bet platform and all its services. By registering on 09bet or browsing the site, you are considered to have fully accepted these terms. If you disagree with any part of these terms, please refrain from using the service.
09bet is an online entertainment platform offering sports betting, casino games, live casino, and other gaming services. The platform operates in both Bangla and English for Bangladeshi users.
09bet reserves the right to modify these terms at any time. Continued use of the platform after changes take effect will be taken as acceptance of the new terms.
2 Account Registration
To open an account on 09bet, you must provide accurate and complete information. The name, date of birth, mobile number, and other details provided at registration must be genuine.
2.1 Single Account Policy
Each person may open only one account. Creating multiple accounts is strictly prohibited. If multiple members of the same household wish to operate separate accounts from the same device or network, they must notify the 09bet support team in advance.
2.2 Account Security
It is your responsibility to keep your account password and login details secure. Allowing any third party to use your account is not permitted. If you suspect unauthorised access to your account, notify 09bet immediately.
2.3 Updating Information
If any details registered on your account change, please update them as soon as possible. 09bet will not be held responsible for delays or complications in payment processing caused by incorrect information.
3 Age Verification and Identity Confirmation
All betting and casino activities on 09bet are available only to individuals aged 21 or above. Age is verified based on the date of birth provided at registration.
At any time, 09bet may request the necessary documents to verify your identity. If the required documents are not provided on time, withdrawal requests and account activity may be temporarily suspended.
4 Deposits and Withdrawals
All deposits and withdrawals on 09bet are processed exclusively through bKash, Nagad, and Rocket. These mobile financial services provide fast and secure transactions for Bangladeshi users.
4.1 Minimum Limits
- Minimum deposit: ৳500 (per method)
- Minimum withdrawal: ৳500
4.2 Withdrawal Processing
Approved withdrawal requests are generally processed within 30 minutes to 3 hours. Withdrawal requests may be delayed until the verification process is complete.
4.3 Transaction Validity
The mobile number used for deposits must match the number registered on the account. Transactions using third-party accounts or identities are prohibited and any such transactions will be cancelled.
5 Bonuses and Promotions
09bet offers bonus promotions to users from time to time. Each bonus has its own conditions, which are detailed on the relevant promotion page.
5.1 Welcome Bonus
New members are eligible for a 120% bonus on their first deposit, up to a maximum of ৳10,000. For example: a deposit of ৳1,000 earns a ৳1,200 bonus, giving a total balance of ৳2,200. To withdraw bonus funds, you must wager 20 times the bonus amount — meaning a ৳1,200 bonus requires ৳24,000 in wagering to be completed.
5.2 General Bonus Usage Policy
- Bonuses may only be used on eligible games and bets.
- Using multiple accounts from the same device or IP address to claim bonus benefits is prohibited.
- If evidence of any bonus-related irregularity is found, the bonus and associated winnings may be cancelled.
- 09bet reserves the right to modify or withdraw any bonus offer at any time.
5.3 VIP Program
The 09bet VIP program has three tiers — Bronze, Silver, and Gold. Members can move up to a higher tier based on regular play. Cashback on net losses is paid weekly: up to 0.3% at Bronze, 0.5% at Silver, and 0.8% at Gold.
6 Betting and Gaming Rules
All betting and gaming activity on the 09bet platform is governed by these terms and the specific rules of the relevant game.
6.1 Bet Acceptance
09bet reserves the right to accept or refuse any bet. Bets placed due to technical errors or incorrect odds may be cancelled, in which case the original stake will be returned.
6.2 Technical Issues
If a game stops mid-session due to server issues, internet disconnection, or other technical reasons, the outcome of that session will be determined based on valid game data. 09bet may bear partial liability for financial losses caused by technical failures, but will not bear full liability.
6.3 Unfair Conduct
If any user exploits a software error or unintentional mistake to gain funds, 09bet reserves the right to forfeit those winnings. If evidence of collusive betting, system hacking, or manipulation is found, the relevant account will be permanently closed.
7 Account Suspension and Closure
09bet reserves the right to temporarily suspend or permanently close an account without prior notice in the following circumstances:
- Violation of any clause of these terms
- Registration using false or incorrect information
- Operating multiple accounts
- Fraudulent transactions or bonus abuse
- Account use by a person under the age of 21
- Failure to cooperate with identity verification
Before closing an account, 09bet may give you the opportunity to explain your situation. However, if a breach of terms is clear, the account may be closed immediately. In such cases, the return of any valid balance (excluding bonuses) will be reviewed.
8 Privacy and Data Protection
09bet takes the protection of your personal information very seriously. Details on how we collect, store, and use information can be found in our Privacy Policy.
09bet does not sell information registered on your account to any third party. However, necessary information may be provided in cases of legal obligation or a valid request from authorities.
9 Responsible Gaming
09bet believes online gaming should be a form of entertainment, not a source of financial pressure. We encourage all users to play within their own limits.
Our Responsible Gaming guidelines contain detailed information on setting deposit limits, self-exclusion, and support services. If you feel gaming is having a negative impact on your life, please contact us for assistance.
10 Limitation of Liability
To the maximum extent permitted by applicable law, 09bet accepts no liability for the following:
- Any loss or missed opportunity caused by internet disconnection
- Login credentials being compromised due to the user's own negligence
- Delays or failures related to third-party services (MFS operators, etc.)
- Service disruption caused by circumstances beyond our control (force majeure)
09bet's services are provided on an as-is basis. No guarantee is given as to any specific outcome.
11 Changes to Terms
09bet reserves the right to partially or fully modify these terms at any time. Users will be notified of significant changes by email or through a platform notification.
Continued use of the platform after revised terms are published will be taken as acceptance of the new terms. If you do not agree to the new terms, contact our support team to close your account.
This page will always display the most recently updated version of the terms. Previous versions will no longer be in effect.
12 Contact and Support
If you have any questions or concerns about these terms, contact the 09bet support team. Our team provides service in Bangla and English seven days a week, twenty-four hours a day.
For support, you can use the platform's live chat feature or email us at: [email protected]
For answers to common questions, visit our FAQ section, which has detailed answers on accounts, payments, and gaming.